Parent Notification Systems
High schools are starting to look
towards SMS (mobile phone Short Messaging Service) as a method of
combating truancy at school. In most cases of truancy these days,
parents are not necessarily informed about their child's unexplained
absence from school for several weeks after the event. SMS offers
an almost instant way of alerting parents that their child is not at
school the same day, or better still, the same morning. Schools
that have adopted one of these parent-alert solutions are reporting
a major decrease in truancy. Victorian and NSW schools are
using a system developed in
South Australia and are reporting between 50 and 80% decrease in
truancy.
Typically, these systems work by
linking in with the school attendance reporting system and any
unscheduled absence triggers the sending of an SMS message to the
parent's mobile phone number. Parents are firstly notified that
the school is aware of their child's absence and asks the parent to
contact the school to explain the absence, if there is a known
reason. If the reason is unknown to the parent, then they are more
likely to act in response to their child's unexplained absence. As
a parent, it is difficult to act if they are not alerted to the absence
until several weeks after the event.
The schools with these systems are also
becoming aware of the cost of operating such systems when they involve
specialised software, SMS gateways and ongoing SMS charges for each
message sent. In most cases, these costs extend to several
thousand dollars per year, in some cases, over $10,000. Still, this
can be significantly cheaper and is far more effective than the traditional postal service method
of alerting parents.
EduWeb SPASMS
The EduWeb School Personnel Automated
Short Messaging System (SPASMS) is a system designed for public schools
to utilise a centralised (department-based) SMS-gateway via the
department wide-area network and intranet. By centralising the SMS
gateway, an SMS-based Parent Notification System becomes accessible to
all schools, and not just those that can afford it. An education
department is then able to negotiate better SMS access and pricing
through various Telco's on
behalf of all schools, rather than schools being forced to each fund their
own solutions at inflated prices.
EduWeb SPASMS can be run in single
mode to send one message at a time, or it can be run in Batch mode which
is explained further below. But basically, you then just select a predefined SMS
message and send it off, as shown below:
Here is an example of the
SPASMS form filled out:
All of the Predefined
messages are custom definable as are the common phrases in the SMS
Message Constructor in the middle of the form (best seen in the first
screen shot). Using this Constructor, it's just a simple task to
click on the desired phrases and the SMS is built up for you. This
makes SPASMS great for not only parent notification, but also Staff
notification. If the Principal is off on the other side of the
school for example, the school could ring him/her on their mobile, but
that costs money. A simple SMS could be sent to them with just
four clicks of the mouse - 1. "You have a visitor." 2.
"Please come to the office" 3. "as soon as
possible." 4. Send SMS Message. With a centrally-funded
SMS Gateway, there should be zero cost to the school to send this message.
Of course, if you don't want to automatically construct your SMS
message, you can still type it into the SMS Message box the
old-fashioned way (but using a QWERTY keyboard instead of a phone
number pad).
EduWeb SPASMS in Batch
Mode
Here's where the real
power of SPASMS comes in. It can be tailored to fit in with
existing school administration and attendance systems and be run in
batch mode. For example, you could have your attendance system
produce an output file containing the day's absences. SPASMS can
be told to read in that file as a database and automatically send an
"absence" SMS to each absent child's parent. SPASMS also
keeps a log of every SMS it sends, including date, time, recipient,
mobile number, message contents and sender's IP address. SPASMS
can be run from any Windows PC on the school network and does not need
to be tied down to a specific computer.
Proof of Concept
SPASMS has been tested on
the NSW DET WAN and has been shown to work as specified. It is
hoped that a trial of SPASMS can be extended into two high schools
during term 2, 2005 with a view to determine the load and
implications for the DET SMS Gateway. If wider use for SPASMS in
NSW DET is planned, further software development will then continue to
include features that suit user requirements.
Stu's EduWeb and all of
its add-on modules are designed
and developed by Stuart Hasic -
stu_hasic@yahoo.com.
It is available free of charge for public schools in the state
of New South Wales in Australia only. Other schools
interested in Stu's EduWeb should contact the developer
directly. (c) 2001-2005 by Stuart Hasic